Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("Customer") and Driveon sp. z o.o. ("Driveon"). By creating an account or using our services you accept these Terms.

1. The Service

Driveon provides a software-as-a-service revenue intelligence platform including conversation capture, AI insights, forecasting and engagement workflows. Features and limits depend on the plan you subscribe to.

2. Account & eligibility

• You must be at least 18 years old and acting on behalf of a legal entity.
• You are responsible for maintaining the confidentiality of your credentials.
• You must promptly notify us of any unauthorised access.

3. Subscriptions, credits and billing

• Each plan grants a monthly allowance of credits. One credit costs USD 0.10.
• Subscriptions are billed monthly or annually in advance via bank transfer (additional payment methods will be added later).
• Annual plans receive a discount and are non-divisible.
• Unused credits expire at the end of the billing cycle unless your plan specifies otherwise.

4. Cancellation

You may cancel at any time from your dashboard. Cancellation takes effect at the end of the current billing cycle. Refunds are governed by our Refund Policy.

5. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.

6. Customer data & ownership

You retain all rights, title and interest in the data you upload. You grant us a limited license to host, process and display the data solely to operate and improve the Service. We do not use customer data to train foundation models.

7. Intellectual property

The Service, including software, branding, documentation, design and trademarks, is owned by Driveon and protected by intellectual property law.

8. Confidentiality

Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information, and never less than reasonable care.

9. Warranty disclaimer

The Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

Our total aggregate liability arising out of or relating to the Service shall not exceed the fees paid by Customer in the 12 months preceding the claim. Neither party is liable for indirect, special, incidental or consequential damages.

11. Governing law

These Terms are governed by Polish law. Any dispute that cannot be resolved amicably will be submitted to the competent courts of Warsaw, Poland.